Effy, These power supplies were brand new and operational when I mailed this to you. As I told you in two emails before I sent this to you, this is a 120 volt unit. I warned you to check your homes voltage before plugging these in, and to use a transformer to convert the voltage. See below: "Dear effyben, Effy, your package is on its way, you should receive it in 14-21 working days. Here is the refund for the base and charger. You will receive two US spec Uniden DECT 6.0 cordless phones. For your safety, you may need to use a transformer to plug these in if your power source is not 120V. Thanks for your purchase, I hope you enjoy the phone! - flagbound" "Message: Effy, your package is on its way. Here is the refund for the base and charger. You will receive two US spec Uniden DECT 6.0 cordless phones. For your safety, you may need to use a transformer to plug these in if your power source is not 120V. Thanks for your purchase, I hope you enjoy the phone!" I lived in Europe four years and used a similar phone on a 220 volt system without failure. The difference is I used a transformer which converted the 220 volt system to a safe 120 volts for my phone.
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